Question 1

How to set up a cross-sell offer

Accepted Answer

The Extra Product offer is ideal for merchants looking to cross-sell to customers and increase their Average Order Value (AOV) by encouraging them to add additional items to their cart. You could recommend related or complementary products based on the items already in their cart. For example, other items by the same brand, batteries for a toy, or a case for a phone.

How to create a cross-sell offer

To create an cross-sell/Extra Product offer:

Click "Offers" > "Create offer"

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/b/a/f6baef90a856a800/screenshot-2025-11-26-at-10481_15vytav.png =640xauto)

Choose "Add extra products offer" > then click "Next: configuration"
Complete the Offer Configuration > "Save"
Turn Offer Active to On

After changing any of the following features, ensure to click "Save".

General configuration

Offer Active - turn your offer on an off as needed
Name - name your offer so you can easily identify it
Title - this will appear at the top of your pop up and is visible to customers. Examples include " You might also like…" or "Customers who bought this also bought"

Offer trigger configuration

Configure this section to tell the app when to

Question 2

Shareable Calendars

Accepted Answer

Shareable Calendars

What this covers

Create a calendar dedicated to a team or filter set.
Configure the form options so the calendar includes only the people you want.
Generate and share a public iCal feed link (and rotate/revoke it later).

Create a calendar

1) Go to the Share Calendars page and select Create Calendar. 2) Fill in the form:

Calendar Name — required (e.g., "Engineering Leave").
Description — optional context shown on the card.
Organizations — appears when you have more than one connection. Choose specific orgs or pick All connected organizations.
Employee Selection — pick specific people or use quick buttons:
- Select all full-time, part-time, all employees, or clear selection.
- Add individuals via the dropdown; selected people show as removable chips.
Active employees only — toggle on to exclude inactive staff.
Departments / Locations / Employment types — choose any mix; leave empty to include all. Chips can be removed individually. 3) Submit with Create Calendar. A success toast confirms the calendar card now appears in the grid.

Generate and share the link

1) On the new calendar card, choose Share. 2) If sharing is off, click Generate Share Link. The dialog will show:

An iCal Feed URL with a copy button (anyone with the link can view).
Quick-add buttons for Google Calendar and Outlook (uses the same feed).
A Public badge with th

Question 3

Getting started with the Upsell Popup app

Accepted Answer

Configure your Upsell PopUp app

To start using the UpSell Popup app to generate more sales for your store, you much complete the following steps.

Create an Offer
Configure your Popup design
Enable app embed in your theme

Create an offer

In this section, you can choose to set up a pop up to encourage shoppers to add additional items to their cart with an cross-sell offer or a upsell offer where they upgrade to a more premium version of your product.

For details about creating an offer visit:

Configure your popup design

Your popup should feel like a natural extension of your store. With the built-in design controls, you can easily match the popup to your brand colours, typography and overall style without needing any code. This guide walks through each section so you can confidently customise the look and feel of your popup.

How to configure your popup design

Enable App Embed in your theme

The final step is to visit your Shopify theme editor and enable App Embed in order for the app to function properly in your store front end.

Visit your [theme editor](https://anitas-dev-store.myshopify.com/admin/themes/current/editor?context

Question 4

App Pricing and Plans

Accepted Answer

Understanding billing for Upsell Popup

If you're exploring the pricing plans for Upsell Popup or wondering how billing works, this guide will walk you through everything you need to know. Our goal is to keep things simple, transparent and stress-free, so you can focus on generating more revenue with your offers.

Plan options

Our app offers four flexible plans designed to grow alongside your store. Every plan includes unlimited views, orders and offers, plus full access to all features. All pricing is in USD, and your app fees are outlined in the billing agreement you accept when installing the app.

| Plan | Revenue limit per month | Views, orders and offers | Monthly price | Trial | | ---- | | Free | Up to $100 | Unlimited | Free | None | | Mini | Up to $1000 | Unlimited | $4.99 USD billed monthly | 21-day free trial | | Starter | Up to $3000 | Unlimited | $12.99 USD billed monthly | 21-day free trial | | Scale | Up to $5000 | Unlimited | $22.99 USD billed monthly | 21-day free trial |

How generated additional revenue is calculated

The term generated additional revenue refers to the extra revenue your store earns directly from the offers created and enabled in the app. For example, if a customer is browsing your store and the app shows them an offer to add an item to their cart, any accepted upsell that leads to a purchase counts toward this value.

What happens if you exceed your plan’s revenue limit

If your store exceeds the revenue limit of

Question 5

Using the Leave Calendar Page

Accepted Answer

Leave Calendar Help

Overview

Shows all leave for the selected organisation or All Organizations.
Three modes: Calendar, Timeline, Review (list). Toggle in the top-right of the page.
Use the Filters card to narrow by employee, leave type, and status; clear with Clear Filters.
Click a leave entry in Timeline or Review to open its detail modal.

Views

Calendar: Month grid with badges per day; chevrons move months. + Add Leave opens the manual leave dialog.
Timeline: Switch Month/Week; navigate with Previous/Today/Next. Bars show leave spans by employee; dashed outline = manual entry (not synced to Xero).
Review: Searchable list grouped into Currently away and Upcoming. Sorting toggles newest/oldest. Manual entries are tagged.

Add a new leave entry (manual)

Manual leaves stay in Simple Leave Calendar and do not sync to Xero.

Click Add leave (header) or + Add Leave in Calendar view. Button enables when employees are loaded.
Choose an Employee.
Pick a Leave type:

Select an existing type (synced from Xero or manual).
Or choose Use a custom label and enter a one-off label.
To add a reusable manual type, click New leave type in the dialog header.

Set Start date and End date (start must be on or before end).
Set Status (Approved, Scheduled, Pending review, or Cancelled).
Optionally add Notes (visible only in Simple Leave Calendar).
Click **Add l

Question 6

How to duplicate an offer

Accepted Answer

Duplicate an offer

To duplicate an existing offer:

Go to Offers
Locate the offer you wish to duplicate
Click the three dots on the right-hand side
Click "Duplicate"

By default the new offer Status will be Off.

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