Controlling the number of products shown in the popup

You can control how many products appear in your upsell popup by adjusting the Max products to offer setting. This allows you to balance visibility with a smooth customer experience.

How to change the maximum number of products

1. Open Upsell Popup from your Shopify admin.
2. Navigate to Offers in the left hand menu.
3. Open the offer you want to edit.
4. Scroll down to the Cross sell products section.
5. Enter your preferred number in the Max products to offer field.

The popup will display up to this number of products when shown to customers.

Choosing the right number of products

When deciding how many products to show, consider the customer experience.

• Showing too many products can take up valuable screen space, especially on mobile.
• Too many choices can overwhelm customers and reduce the chance of an upsell.
• Fewer, more relevant products often lead to higher conversion rates.

For best results, start with a small number and adjust based on performance.

Helpful tips

• 3 to 4 products works well for most stores.
• Keep recommendations closely related to the product added to cart.
• Review your popup on both desktop and mobile before publishing.

Updated on: 19/01/2026